Frequently Asked Questions
Everything you need to know about our industrial sealants and professional services.
What is the minimum order quantity for wholesale pricing?
To qualify for our wholesale rates, we generally require a minimum order of one full case per product line. Specific quantities vary by brand and cartridge size.
How long does shipping take for bulk orders?
Standard domestic shipping typically takes 3-5 business days. For palletized freight orders, delivery times range from 5-7 business days depending on your location.
Do you offer technical data sheets (TDS) for your products?
Yes, Technical Data Sheets and Safety Data Sheets (SDS) are available for download on each individual product page to ensure compliance with your project specifications.
What is your return policy on unused sealants?
Unopened and undamaged products can be returned within 30 days of purchase. Please note that a 15% restocking fee may apply to large bulk returns.
Can I apply for a net-30 credit account?
We offer credit terms for established commercial contractors and industrial partners. You can apply by filling out our credit application form in the 'Pro Account' section.
How do you ensure the shelf life of the sealants you ship?
We manage our inventory using a strict First-In, First-Out (FIFO) system and store all products in a climate-controlled warehouse to guarantee maximum shelf life upon arrival.